Friday, August 31, 2007

Now That's What I Wanted To Hear!

Just saw this note on Ancestry's 24/7 blog. This is just what we've been wanting to hear from Ancestry.

Hi, my name is Kendall Hulet, and I’m a product manager at Ancestry.com. I’ve probably met a lot of you at FGS, NGS, and other conferences. If not, I look forward to meeting you in the future.

I wanted to write you a note because I’m extremely concerned about the frustrations that the recently-removed Internet Biographical Collection has caused. We had hoped to provide a way for you to be able to search the entire web easily for genealogically-relevant pages and provide for preservation of sources for future generations. In looking back, we understand why members of the community are upset. We’ve heard you loud and clear, and we’ve removed this product with no intention of re-releasing it. Instead, it is my hope that someday we’ll be able to provide a free web search engine that links directly back to the live web pages, and can become a useful tool to the genealogical community. If we do move forward with this type of initiative, we will seek your input and talk more with community leaders to make sure we get it right.

Kendall Hulet

Hallelujah! Ancestry, you may have just redeemed yourself :-)

6 comments:

  1. Whew... glad its over.

    Janice

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  2. Good news! It just makes me wonder about Ancestry's new "ancestral DNA testing" -- hmm, where are they getting their collection of DNA from, anyway? ;-)

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  3. Want to hear something funny Jasia? I just googled "Kendall Hulet" and Creative Gene is the third hit, just above 24/7 Family History Circle!! Is that cool or what?

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  4. Yes, they heard us loud and clear. Even better is Hulet's comment: "If we do move forward with this type of initiative, we will seek your input and talk more with community leaders to make sure we get it right."

    Schelly

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  5. They've done the right thing . . . let's hope they're sincere about seeking input in the future.

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